Privacy Policy

This Privacy Policy describes how Hrudhay ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from hrudhay.com (the "Site"), or otherwise communicate with us (collectively, the "Services").

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory updates. Any revisions will be posted on this page with an updated "Last updated" date. We will take further steps as required by applicable law.

How We Collect and Use Your Personal Information

To deliver our Services, we collect (and have collected in the past 12 months) personal information from various sources. This data is used to communicate with you, fulfill orders, enhance your experience, comply with legal obligations, and safeguard both our rights and yours.

What Personal Information We Collect

  • 📋 Contact Details: Name, address, phone number, and email.
  • 🛒 Order Information: Billing and shipping addresses, payment confirmation.
  • 🔑 Account Information: Username, password, and security questions.
  • 🛍️ Shopping Information: Items viewed, added to cart, or wishlist.
  • 📧 Customer Support: Information shared during support communications.

Information We Collect Through Cookies

We use cookies, pixels, and similar technologies to collect usage data automatically. This includes device type, browser, IP address, time zone, and how you interact with the Site. This helps us improve functionality and user experience.

Information We Obtain from Third Parties

  • 🤝 Vendors: Shopify, payment processors, and delivery partners assist us in fulfilling orders and transactions.
  • 📈 Analytics: Tracking tools (like pixels and beacons) provide insights to enhance user experience.

Your Rights and Choices

  • 👀 Right to Access: You may request access to the personal information we hold about you.
  • 🗑️ Right to Delete: You can ask us to delete your personal data from our records.
  • ✏️ Right to Correct: You have the right to correct any inaccuracies in your data.
  • 📄 Right of Portability: You can request a copy of your data in a structured, machine-readable format.

Contact Us

If you have any questions, feedback, or concerns about this policy or our privacy practices, please reach out to us at customercare.hrudhay@gmail.com.